A little about me...
I am Emma MacDonald, CEO of the exclusive concierge business, Whisper-us. Our respected bespoke service provides all-inclusive solutions for UK and overseas travel requirements. We are specialists at sourcing and securing exclusive holidays for distinguished clients. With offices in London and Sandbanks, we possess an admired long-standing client base which is testament to our top-rated reputation.
Our mission is to grant you with the luxury of time, whilst we enhance your travel lifestyle. My ethos for operating a unique travel concierge service is endorsed. Whisper is discreet, innovative and competitive.
Your journey will begin with an intelligent understanding of the brief. We save costs by taking the time to identify your exact requirements. A personally appointed travel lifestyle manager will effectively communicate different opportunities, negotiate the best rates and plan your booking with dedicated attention to detail.
Our travel plans embrace truly exhilarating events to more peaceful pursuits in the world’s most idyllic destinations. Whisper experts develop bespoke itineraries which incorporate smooth transfers, luxury accommodation, unique activities, childcare and gourmet cuisine. We design creative concepts for romantic weddings and honeymoons, impressive family holidays and holistic wellness retreats. Our members experience striking mountains, glittering beaches, dramatic deserts, wild waters and stunning safaris.
Where’s next on your travel wish list? Whisper has the insight to navigate on your behalf. Nothing is impossible.
What I can help with?
Whisper quietly provides unique tailor-made services. We combine luxury land, air and maritime transport for safe journeys in comfort and style. Industry insight enables us to secure elite accommodation in exotic locations. Expertise includes organising tropical holidays, executive corporate travel and memorable special occasion event management.
Why use me?
Our extensive network of contacts allows access to restricted rates for luxury hotels, private villas and wellness resorts. Precise travel planning only comes with experience. Our reputation for delivering a personal service at exceptional levels is due to every request being handled rapidly and reliably. Our ethos is to exceed your expectations.
My achievements
I have an appetite for excellence. With a lengthy background in the service industry, my reputation for managing an ethical, honest and competitive business remains firm. This approach is trusted by distinguished royalty, celebrities and HNWI clients. My vision and guiding principle for success is an ability to understand the exact requirement.
Pick of the Day
£1715pp
7 nightsCouples exquisite stay at Al Bustan Palace, a Ritz-Carlton Hotel
Half Board 12JUN25 - 20JUN25 |
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£1249pp
7 nightsHalf-Term in Tenerife! Tickets to Siam Park Included!
All Inclusive 23MAY25 - 30MAY25 |
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£999pp
7 nightsZafiro twin! Mallorcan hospitality at its best!
Breakfast 09MAY25 - 16MAY25 |
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£1335pp
6 nightsCouple's Dubai with 55% discount and 3 free hours drinks per day!!!
Half Board 15JUN25 - 22JUN25 |
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The World Has Changed For The Better
Covid 19 has shown travellers that booking online is not as cheap as they thought. With many people waiting months for refunds and others waiting
even longer just to get through to speak with a human at the online travel provider,
the world has realised the value of the human connection.

Quality Advice
Our agents take the time to get to know you and what you want from your holiday. The investment in time means you get quality advice which allows you to book the most suitable holiday for your needs and budget.

Value for Money
It is a myth that booking online saves money. That may have been true at the turn of the century, but today, travel agents will often get you a better deal offline!

Personal Interest
Our personal travel assistants are building their own personal brands and only earn from bookings they make. If you have a great experience, you will come back to book again and recommend them to your friends.

Passion
Above all else, every personal travel assistant that offers a concierge service loves to travel, loves arranging for people travel and loves talking about travel.
5 Reasons To Book With Us
We don’t just let anyone become a Personal Travel Assistant for the Travel Concierge Club.
We have a rigorous selection process and only accept those that represent the very best the travel
industry have to offer. These are just 5 reasons why you should book with us.
01 |
KnowledgeOur PTAs have developed a wealth of knowledge through personal travel, extensive training with hotels, airlines, tourist boards, cruise lines and travel ancillary providers. This knowledge is being continuously refined as our consultants get feedback from their clients, continue to undertake more training and travel to the destinations themselves. |
02 |
ExperienceWorking in travel allows every PTA to travel regularly on supplier organised familiarisation trips in addition to their own personal travel. This personal experience allows them to identify what products and services will be most suitable for each of their clients. |
03 |
LeverageWe work with trade divisions of tour operators, airlines, hotels and other suppliers. Suppliers can afford to lose a single direct sell client, but they cannot afford to lose an agent that provides hundreds of bookings. In times like Covid 19, we leverage that position to secure refunds and changes for our clients ahead of the direct sell clients of the supplier. |
04 |
AccessibilityYou have a human face, name, and direct contact details for the person who will book your travel, make any amendments you need, sort out any individual requirements you may have whilst you are away and deal with any issues when they arise. You won’t have to worry about holding for hours and speaking to someone new every time you call in a foreign call centre! |
05 |
ConnectionsTravel is an incestuous industry- people never leave, they just move around. Our PTAs develop relationships with hoteliers, airline managers, cruise reps and other industry professionals and leverage these relationships for added value benefit for their clients and also to sort things out when events like Covid 19 happen. |